Archive for Responsible Tourism

CAA to crack down on unclear websites and brochures

The Civil Aviation Authority (CAA) has warned it, along with the Office of Fair Trading (OFT), are reviewing travel companies’ websites and promotional material to check they are providing “clear, transparent and timely information” on the holidays and flights they are selling. In a statement the CAA said this is aimed at making sure the industry is “fully aware of its responsibilities under existing consumer legislation”.

Charity Challenge has campaigned from day one (way back in 1999) to provide clear and transparent pricing for its participants and charity partners, specifically, including all known air taxes at the time of launching a challenge. Many challenge companies do not include known air taxes and simply pass them off as surcharges a few months before departure. This is misleading and whilst the challenge appears cheaper, it is only deceiving the clients (or the charity) who have to pay later!

The CAA said key points of the guidance include a reminder of:
•    All unavoidable and foreseeable charges for flights must be included in the headline price – this includes taxes, fees and any other mandatory charges such as a booking fee.
•    Information on the financial protection arrangements for the booking and other key information must be made clear to consumers.
•    Terms and conditions relating to a booking must be clearly available and easy to understand.

Cavendish Elithorn, senior director of the OFT’s Goods and Consumer group, added: “Booking a holiday should be simple. People should be able to make a clear choice and should not be surprised by hidden charges or conditions after they have booked. Our guidance makes life easier for consumers by leaving the travel industry in no doubt about its responsibilities.”

The full guidance is available online here and a shorter version for quick reference is here.

To see more information about the array of amazing challenges we have, please visit our website at www.charitychallenge.com. To keep up to date on all our challenge news, please subscribe to this blog. You can also enter your email address into the adjacent box to subscribe to our mailing list.

2012 – a very Responsible year!

I’ve been trying to look back on some of the things that we have achieved over the last year in our efforts to always act sustainably, responsibly and ethically, and give back to the local communities that welcome us so generously on all of our challenges. It was only when I started looking through everything that has happened that I realized what a long year it has been! From our Essex2India cycle ride with Lydia Bright and Denise Van Outen, to launching the business in Canada and landing two Canadian exclusive challenges in 2013 with UNICEF and the Canadian Breast Cancer Foundation, not to mention the team changes with the leaving and hiring of several new staff members… 2012 seems to have passed in a blur!!
Looking back has been useful; because it has given us all a chance to plan forward… we can see what we have achieved, and what there is still left to do. With that in mind, here are my top 5 Responsible Tourism highlights of 2012. Enjoy!

5. The Rainforest Alliance conference
Earlier this year I was lucky enough to go to a conference hosted by the Rainforest Alliance, celebrating their 25 years. I wrote about the conference in my blog shortly after, but what impressed me the most (and why it deserves to be in my top 10) is that the conference went right to the heart of what sustainability will mean for future economies, focusing in particular on South American and African countries. It showed the important part that western businesses play in supporting other economies… not through charity, but through buying ethically produced goods and on the understanding that this benefits everyone involved.

4. Building schools in Brazil and Nepal
Little known fact about Charity Challenge – most of our business used to be made up of running Community Challenges for exclusive charity or corporate groups, all with the aim of contributing to schools, homes and other building projects, in the developing world. Sadly the call for these types of challenges decreased as the more adventurous trips to Kili and Everest took over, but this year we sent two groups out to Brazil and Nepal to contribute to building projects in some of the poorest areas of the countries. Significant progress was made, with houses being re-roofed, proper windows put in, ceilings plastered and walls painted, not to mention the houses that were completely started from scratch. Everything is done with the help of a proper construction supervisor, group leader and trained crew – to make sure the houses are well made and sturdy.

3. Climate Care and ‘Carbon for Water’
This year we made a payment to Climate Care of just over £23 000 to offset our carbon emissions. Since 2007 we have offset over 10 000 tonnes of fuel, which is the equivalent of taking more than 3000 cars of the road for a year… hmmm fresh air! The money goes to fund carbon reduction projects like the Kenyan project Carbon for Water. This short video will tell you more in a few minutes than I could explain in the next ten pages, but in short, the project distributes simple gravity fed water filters, providing safe water to 4.5 million people in Kenya. It was recently featured in the Guardian, and we are incredibly proud of having contributed to it.

2. Local project support
For each participant that takes on a challenge with us, we make a donation to a local charity or project that works and concentrates aid in the country that the participant is travelling to. This is a long-term commitment of ours, and one that deserves to be at number two on the hit list! Projects who have thanked us and benefited from the support are as wide ranging as the International Porter Protection Group for our Nepal and Stok Kangri trips (IPPG); a small orphanage in Romania for our Trek Transylvania; Community Projects Africa for all Kili adventures and the Sumatran Orangutan Society for our Sumatran Jungle Trek. To read more about the projects that we support, click here. Needless to say we are pleased and proud to have supported so many this year.

1. The Deepen Rai foundation
A sobering note on which to end the round up, but a fitting end nonetheless. We sadly lost one of our most amazing and talented guides this year, Deepen Rai. He has led many, many of our Stok Kangri and Everest Base Camp challenges, and he sadly died in a plane crash while taking a group of British trekkers from another UK tour operator. We had thought to set up a fund in his name, and by cooperating with the other operator in question we have contributed a great deal, with the help of some extremely kind donations from YOU. We are still in talks with Deepen’s wife regarding where the money should be used. Deepen was the sole earner, and he had a wife and children who depended on his income, as well as helping to support a project in the Himalayan region of Nepal. The money will continue to support them, although it still cannot replace the loss of a husband and father.

So a year of ups and downs, providing lots of food for thought. I haven’t even mentioned World Responsible Tourism day on the 7th November, but that’s another story. It has been, on the whole, a good year, and we are looking forward to some exciting things ahead for 2013 so watch this space!

From all at Charity Challenge we wish you a very Happy, Healthy and RESPONSIBLE Christmas period!!

Supporting our Porters!

So, as Christmas comes upon us and Jack Frost is nipping at Great Britain’s communal nose, I thought a little festive cheer was in order from the outside world. It has long been built into Charity Challenge’s policy on Responsible Tourism, that for each person taking part on a challenge, we will make a donation to a local project or charity, with the aim of contributing and giving back to the communities that have welcomed our trekkers. Of course, Responsible Tourism is about the environment, preserving culture, respecting behavioural norms etc… however I’ve always felt that our kind of adventure tourism owes a debt to the local staff that we employ in country. These are people who take on the challenges that our participants have trained and fundraised so hard for, but the difference is that they do them every day, for a living, working hard to make our challenges as unforgettable experiences as possible. Imagine climbing to Everest Base Camp. Incredible. Now imagine taking on the climb EVERY WEEK. With 20kg strapped to your back. Setting up camp, cooking and looking after a group of adventurers, far away from your family at home.

The incredible feats performed by our porters inspire our choice to send our Everest Base Camp and Stok Kangri donations to the International Porter Protection Group (IPPG). Just last month we received a letter from them confirming that this has been the right decision. We have sent, over the last 2 financial years, a total of £2613 to the charity, and their letter has iterated exactly how the money has been put to good use, and the incredible importance of donations to the continuance of their work.

In association with Community Action Nepal, IPPG have been building a medical rescue post and porter shelter where porters can have access to cooking facilities, warm blankets and a place to sleep within the shelter. They are in the process of building a similar outpost in a neighbouring valley, and both provide medical treatment to the lowland porters who are generally poorly equipped for high altitude. One of the greatest problems facing porters in Nepal is that they can be abandoned by their trekking group if they are sick, and made to descend alone where they will not be paid for their work. They also often carry a weight that far exceeds the regulations, although IPPG are stamping down hard on this.

It’s always great to get feedback about the projects that we support, so if you have any comments then  do get in touch with us. To read more about what IPPG do, and how this money supports their daily work, visit www.IPPG.com.

To learn more about all our charity challenges, and find out how else we get involved with Responsible Tourism you can read our Responsible Tourism policy here, and you can visit our website at www.charitychallenge.com . To keep up to date on all our challenge news, you can subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.

25 years of the Rainforest Alliance… where will they go from here?

Recently, I was lucky enough to go to a conference celebrating the Rainforest Alliance’s 25th anniversary. I’m not usually the person in the office who looks after our relationship with the organisation, so learning about what they had achieved since their beginnings in 1987, and their visions for a sustainable future, was a welcome learning experience for me. The list of invitees was impressive, including several big shots within the corporate world of Kraft, Nestle, Marks and Spencer and Costa among others, and left me with the impression that I was rather a small fish in a big pond (or a small tree in a large Rainforest…).

To give you a potted history of the Rainforest Alliance’s work through the years, their main aim in the beginning was to conserve biodiversity by transforming land-use practices and changing consumer behavior. Their system of Certification of farms and forests – RA helped to establish the Forest Stewardship Council. Think you don’t know the FSC? Check your orange juice packaging, or the toilet roll you buy. Their logo is instantly recognizable, once you know where to look – has led to tangible benefits for ecosystems and human populations. In the Minas Gerais region of Brazil, the ape population density is significantly higher in FSC certified forests. That’s a win for ecology! Elsewhere, yields in certified cocoa farms are higher than in non-certified farms, which have lead to an improved productivity of 30-40%, and therefore an increased income. This incentivizes farmers, who have better access to healthcare, higher pay and a better quality of life.

I could go on and on. That would, however, mean glossing over the more uncomfortable subject of the work that is left to do. Recently the Rainforest Alliance launched their ‘Follow the Frog’ campaign (watch the below hilarious video for the finer details), which directly targets consumer attitudes towards responsible buying. Ie, what can WE do, actively, and what should we do? Is it reasonable to believe that, instead of buying your usual coffee/tea/chocolate, if you purchase a bag of coffee with a Frog on it the world will suddenly undergo a significant change? I’m not sure about that. But what if 50 people did it? And then 100? These are the kind of large-scale behavior changes that can engender positive repercussions.

If there is one thing that I learned from the conference, it’s that big businesses such as the aforementioned powerhouses have a responsibility to offer the right things, rather than expecting customers to buy them. I rather enjoyed the thoughts of one of the ladies on the panel, who impressed upon her audience that the value of kindness was going to be good business in the future. Consumers are tending towards better products, better service, a better ethos, and going away from the value of ‘more’ that was so predominant in the Noughties. So why not transfer this sentiment to tourism too?

Indeed, surely kindness should be one of the most important values in an industry that connects many millions of people across the world each year, forcing disparate cultures into contact and bringing many tourists into the world’s most fragile ecosystems. As a tour operator, we hold a role of great responsibility within the industry, and it is our duty to ensure that our expeditions benefit the host communities so that these destinations retain their natural and cultural treasures for future generations to enjoy. The tourism section of Rainforest Alliance is small but growing. To be a member of the international community of tour operators, TOPS (Tour Operators Promoting Sustainability), we signed an agreement committing to encourage our suppliers out in country (lodges, hotels, restaurants etc) to become verified and to give priority to certified and verified suppliers always. It is, admittedly, really difficult to police and enforce this, but like the directors and officers at companies such as Costa and Marks & Spencer, we realize that a big change is necessary to get long-term results.

I have had many things to think about after the conference, as both an employee of an organization whose mantra is to be responsible, and also as a consumer whose duty it should be to buy responsibly. Perhaps the best thing I learned was the phrase ‘Net Positive’ (never heard that before). It means that we are striving not to be ‘less bad’, not just to dilute negatives with one positive action, but to strive to produce 0 carbon; 0 waste; to buy food that you know has come from sustainable sources, whether from Waitrose or from your local butcher; to research your holidays and ensure that they are being operated responsibly; to try and make real, verifiable changes to human life with your actions.

No pressure then!

To learn more about all our charity challenges, and find out how else we get involved with responsible tourism you can read our Responsible Tourism policy here, and you can visit our website at www.charitychallenge.com . To keep up to date on all our challenge news, you can subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.

Carbon Offsetting… It’s only fair

 It’s only fair…

As you psyche yourself up for the challenge you have set yourself, focussed on achieving your goals and raising much needed funds for your selected charity, we think it’s only fair we ensure that you can rest easy with regard to your impact on the environment.

So, five years ago we made a decision to offset carbon emissions from all our staff and customer flights, helping to protect the environment and improve the lives of millions of people across the world. We are delighted to report that we have now offset over 10,000 tonnes of CO2, that’s like taking more than 3000 cars off the road for a year.

I hear the sceptics amongst you ask – does carbon offsetting really help the environment?

We are convinced that it does. Even with the most determined efforts to cut emissions, we are all still responsible for carbon dioxide going into the atmosphere. We can choose to ignore this and take no action. Or we can take responsibility and ensure that an equivalent amount of carbon is reduced elsewhere by carbon reduction projects.

And, as renowned environmentalist Jonathan Porritt recently said:

“If we are serious about tackling climate change – and the latest evidence from the Arctic underlines the urgency of doing so – then sound, science-based offsets should be a vital part of our toolkit. We simply cannot achieve the scale and speed of carbon reductions required by curbing our own emissions alone. But by investing in best quality offsets, we can start to make the sweeping cuts needed – while at the same time helping improve people’s quality of life in the here and now. It honestly should be a ‘no brainer’!” 

We work with industry experts ClimateCare to support projects that not only cut carbon emissions but save lives. How is that possible? Through offsetting emissions with world first, award winning projects like Carbon for Water.

This short video will tell you more in a few minutes than I could explain in the next ten pages, but in short, the project distributes simple gravity fed water filters, providing safe water to 4.5 million people in Kenya.

The filters mean women and girls no longer need to spend hours every day, collecting firewood to boil water and making it safe to drink. In this way the project cuts more than 2 million tonnes of CO2 a year. It also reduces waterborne diseases and reduces health problems caused by exposure to smoky fires.

Projects like this are made possible by money generated through sale of the carbon reductions to companies like us. And we are proud to support them on your behalf.

To learn more about all our charity challenges, and find out how else we get involved with responsible tourism you can read our Responsible Tourism policy here, and you can visit our website at www.charitychallenge.com . To keep up to date on all our challenge news, you can subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.

Getaway to a greener challenge!

So you want to raise money for a Charity that is close to your heart? But you are also very aware of Global issues and are determined to make a difference worldwide?

Then our newly launched Cambodia Jungle Trek, aimed at directly ‘giving back’ to the communities and Rainforest of the Cardamom Mountains, might be the challenge for you, as we looked at putting this challenge together with Community Eco Tourism especially in mind.

The Cambodia Jungle Trek starts and ends in the village of Chi Phat, located in the heart of the Southern Cardamoms Protected Forest, it is a location that has been severely affected by warfare, commercial logging and hunting.  Chi Phat is also known as the birthplace of the Community-Based Ecotourism Site (CBAT), an organisation that has set the standard in the country, providing a wide array of green activities

Preservation of the Cardamom Mountains requires working in close partnership with the communities living in the region. Decades of instability have left many families hovering around the poverty line. However, in providing for their families, many have engaged in activities that have actually put the region’s wildlife and forests at risk.

By participating in one of our Charity Challenges, it is not only your chosen charity that benefits, Charity Challenge also donates on your behalf to a project that directly benefits the local area of the trek. In the case of the Cambodia Jungle Trek,  we donate to the work of Wildlife Alliance.

Wildlife Alliance is the leader in direct protection to forests and wildlife in the Southeast Asian tropical belt.  Their mission is to combat deforestation, wildlife extinction, climate change, and poverty by partnering with local communities and governments.

So how do they do this?

Wildlife Alliance’s focus is directly on the people of the Cardamom Area performing everyday duties to sustain a living without destroying the rainforest, instead of training a few teachers to return to these communities to convey our ideas. On example of their good work can be foundhere  – After 18 months of campaigning, Wildlife Alliance has finally obtained the cancellation of a banana plantation that would have cut the Southern Cardamom Rainforest in half.

To check out their mission statement and find out more, follow the below link.  http://www.wildlifealliance.org/mission-strategy/

So what made Charity Challenge choose Cambodia and Wildlife Alliance?

The idea of raising awareness and helping our participants to experience firsthand the direct results of the work locally of Wildlife Alliance is an opportunity of a lifetime. If the experience of trekking in Prime Rainforests and sleeping amongst wildlife in their home territory is not enough we wanted to give you the opportunity to meet the beautiful people of Cambodia and help raise awareness of the effects of deforestation that is caused not just to the wildlife within the rainforests and the villagers surrounding the area but how cutting down the vital rainforests has an effect globally.

When you join the Cambodia Jungle Trek you will have the opportunity to visit two field sites of Wildlife Alliance and witness their good work first hand. You will stay in Homestays in Chi Phat and experience the local communities around the Cardamom Mountains but also on returning to Phnom Penh visit Phnom Tamao Wildlife Rescue Center.

If you’ve been inspired to take on the challenge of a lifetime with our Cambodia Jungle Trek and change the world for the better, you can learn more about and book onto the challenge here.

To learn more about all our charity challenges, and find out how else we get involved with responsible tourism. Please visit our website at www.charitychallenge.com, and to keep up to date on all our challenge news, subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.

Climate Care helps us beat the audit blues!

It’s audit time again, and our financial team are having end of financial year blues! I’m sure many of you out there can appreciate this feeling… it’s something that comes around once a year. Rather than experiencing the infamous post-Christmas depression, it’s that time of year when spreadsheets and number crunching starts to take over our lives, and the office turns into a frenzy of paperwork and reports…

That’s the bad news. The good news is that each year, around this time, we at Charity Challenge make our annual carbon offset payment to climate and development experts, ClimateCare, the excellent organization with which we work to offset the emissions produced from each flight, for every participant and staff member who has travelled with us the last year.

To put it briefly, over the last year we sent over 1500 participants on challenges around the world. For each person, we use ClimateCare’s calculator to calculate how many tons of carbon dioxide are emitted into the atmosphere on each overseas flight. We then make a payment at the end of each year, which goes towards ClimateCare’s projects which  not only reduce carbon emissions, but also deliver wider social, health and environmental benefits, making a real,  difference to people in some of the poorest areas of the world.

This year we are making a huge payment of just over £23 000! And in fact, the reductions made from 2008 to now have been enough to ground the equivalent of about 20 full flights (assumed 348 passengers) from London Heathrow to New York JFK.

We are amazingly proud and pleased to be affiliated with ClimateCare. As a company, ClimateCare develops emission reduction projects throughout some of the world’s less-developed countries[SB1] , with a particular emphasis on sustainable development. The offsets we purchase help to fund a portfolio of projects in many cases  situated in countries where we have challenges, such as Brazil and Indonesia. An example is the Wayang Windu Geothermal plant in Indonesia.  Carbon finance is funding the second phase of this power plant, which uses heat from under the earth’s surface, displacing fossil-fuelled grid electricity.

Responsibility in tourism is becoming more and more pressing, as scientists, environmentalists and experts within the travel industry continue to discover how detrimental a poorly operated travel expedition can be to the environment, societies and communities visited. Think about all the waste created by fast food; vast amounts of packaging; electricity and air conditioning left on in rooms; excessive use of water to rehydrate and cool down, and, obviously, the emissions given off in international flights. Added up this sounds difficult to combat. Why not just give up travelling abroad altogether? The fact is that tourism plays a huge role in creating jobs and bringing in money to local economies. Being responsible is a duty of all tour operators, in order to help to create better places to visit, as well as a positive experience for the local people by engaging them in our activities as much as possible.

At Charity Challenge this responsibility begins in transit, by helping to fund projects which fund clean renewable energy sources and improve energy efficiency in some of the countries we visit. More importantly, it helps us to repair some of the damage that we cause to the atmosphere when arranging international flights for our participants.

To read about the projects you can visit ClimateCare’s website, and to find out more about Charity Challenge’s dedication and commitment to making our operations more ‘responsible’, check out our Responsible Tourism pages and download our RT policy. These are soon to be revamped, so watch this space!

Back to Brazil

Our veteran Team Leader (and blogger!) Trevor Gibbs is going to Brazil this October to lead our Brazil Community challenge, and is thinking back to what he experienced there 12 months ago…

“I am off back out to Brazil this coming October, to lead a team of volunteers into the slums of São Paulo. Now many might see that as a testament to a mind laid waste by Larium and swamp fever, but to me it sounds like the start of a whole new adventure.

I was last in Brazil 12 months ago, working in the north-east of the country for a company called Charity Challenge. The job back then was to look after a pair of teams working on the renovation of two crèches in the heart of the São Francisco Valley, near a town called Petrolina. I remember us arriving at work that first day, to be greeted with a series of concrete shells that were overgrown with weeds and littered with the broken reminders of years of neglect. The scale of the work was daunting to say the least. The playgrounds were a tangled mass of weeds, rusting metal and old car tyres, whilst the classrooms themselves were little more than a dingy collection of sombre rooms filled with cobwebs and mosquitoes.

Over the coming days though we cleared the jungle and removed the rubbish, built walls and sandpits and began to transform the walls of the crèches into canvases of colourful murals. We overcame heat and dust, giant toads and limping tarantulas. We cleaned floors and windows, tiled bathrooms and inflated enough balloons to launch a small car. We also had fun! Our mission had been to help create an inspiring and safe environment for the children and by the end of the project we were a mass of grinning smiles and grubby, tear-streaked faces.

There are few things in life more likely to raise the spirit than the sound of a child’s laughter, especially when that child has grown up in a community denied the basics that most of us have grown up taking for granted. I still recall my last day there, looking down at the grinning face of a small child covered in face paint and clutching a smiley balloon…

…Twelve months on and I have no idea what faces me in São Paulo, but if last year was anything to go by, it promises to be interesting…”

To find out more about Trevor and his adventures, please visit his website at www.agamaconsultants.co.uk. To learn more about our Brazil Community challenge, and all the treks that we offer, please visit our website at www.charitychallenge.com. To keep up to date on all our challenge news, subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.

Fighting back against organised crime with our Etna Volcanic Adventure’s responsible tourism policy

Sicily is best known for Mt Etna, Europe’s most active and explosive volcano – indeed we regularly take teams of trekkers up there on our Etna Volcanic Adventure, and second most well known for its heritage in Greek mythology and it’s beautiful untouched landscapes.

The third association on the list is not so pleasant. The era of ‘Gangster Rackets’ may seem long past to us, but unfortunately for the people of Sicily it is still very much a reality as around 80 per cent of Sicilian businesses pay up a “pizzo”. “pizzo” is the term used for ‘protection money’ paid by a business to the Mafia, usually coerced and constituting extortion. Businesses that refuse to pay the pizzo may suffer extreme harassment.

In return for the “pizzo”, businesses receive “protection” and can enlist the neighbourhood “Mafiosi” to cut through bureaucracy or resolve disputes with other tradesmen. Collecting the pizzo keeps the Mafia in touch with the community and allows them to “control their territory”.  According to Antimafia police estimates, organized crime collect about €30 billion a year in pizzo, not just in Sicily but in Calabria, Naples and the North.

However, there are organisations out there that are fighting back against the God Father mentality! One such organisation is Addio Pizzo, an anti-racket focussed charity who works to create a new way of thinking for Sicilian entrepreneurs and break the mafia hold. It also looks to protect local companies who may be victims of the Mafia and raises awareness so that more companies and local people in Sicily are not affected by this.

For every trek that we operate, we donate approximately $20 per participant to a local community project to help with education, the environment, or healthcare. So by participating in our Etna Volcanic Adventure; you are making a vital contribution to Addio Pizzo. So by signing up this amazing trek, not only do you get the chance to summit Europe’s most active volcano! You also get to effectively “stick it to the mob”. What more reasons could you need!

To learn more about all our charity challenges, and find out how else we get involved with responsible tourism. Please visit our website at www.charitychallenge.com, and to keep up to date on all our challenge news, subscribe to this blog by clicking on the orange RSS button, you can also enter your email address into the adjacent box to subscribe to our mailing list.